Antidotes for Resolving Common Customer Complaints
There are three things that most often cause customer gripes. Here’s how to solve those problems and turn complainers into fans.
Antidotes for Resolving Common Customer Complaints Read Post

Taking stock and wrapping up loose ends at year's end is a great way for legal support service providers to get set for success in the year to come. Take these five steps (or even just one or two) before 2025 comes to close.
There are three things that most often cause customer gripes. Here’s how to solve those problems and turn complainers into fans.
Antidotes for Resolving Common Customer Complaints Read Post
The partnership means GreenCourt can now seamlessly launch and manage eFiling directly from GovLink. Kings County Child Support Services will be first in California to benefit from the move.
GreenCourt Launches GovLink in California with LegalConnect’s eFiling API Read Post
Integrations to leading document management platforms will help LegalConnect’s litigation support service partners create a more streamlined eFiling experience for their end-user law firm customers.
LegalConnect + NetDocuments, iManage and ECFX Read Post
If you could flip a switch to improve cash flow and pull in greater revenue, would you? That switch may be in your hands right now. Here are four reasons to find out.
4 Reasons You Should be Using a Customer Portal Read Post
Been wondering where, when, and why eFiling fees are charged in the California Courts? This infographic sorts it out. Learn at-a-glance why eFiling fees exist, who the eFilling fee stakeholders are, and the amount of fees currently charged for eFiling in California Superior Court.
California Courts Offering eFiling (Infographic) Read Post
Attorney service clients today require a tech-enabled, client-focused litigation support service provider that can efficiently and expertly support their needs.
4 Things Your Legal Clients Expect Read Post
Litigation support service providers must adopt the right strategies and tools to keep up with the legal industry’s transformation. Those who do can look forward to taking a position as a marketplace leader.
4 Things Successful Litigation Support Service Providers Do Read Post
Workers who love what they do feel a passion for their jobs that keeps them motivated and enthused. Companies can only do so much to create those feelings, however, because a job you truly love is not something you find, it’s something you create. This article explores the shared responsibilities that companies, managers, and team members have in creating more opportunities for on-the-job joy. This is a must-read for every business leader.
Find Joy in Any Job: How to Get Your Team to Love Work Read Post
Get every California Court Holiday through 2024 at a glance in this easy-to-read 3-year calendar.
Updated California Court Holidays Read Post
It’s the dictionary every non-lawyer has been waiting for. LegalConnect created this eBook to define legal and tech terms in common language anyone can relate to.
(eBook) eFiling and Legal Tech Dictionary for Legal Professionals Read Post
The Superior Court of California, County of Santa Clara, Family Law Division, announces the Clerk’s Office now accepts four specific types of DV orders after hearing via E-file.
Santa Clara Family Law Clerk’s Office Accepting Domestic Violence Orders via eFiling Read Post
We’ve made the best even better. The Definitive Buyer’s Guide to Litigation Support Service Software is now a downloadable eBook you can print, share, or take with you anywhere.
Get the eBook: The Definitive Buyer’s Guide to Litigation Support Service Software Read Post